Vileda Bee Mop Classic Sponge Roller Mop- If You Don’t Want a Disposable Mop Don’t Buy This One

I bought one of these Vileda Bee mops at Walmart when I was preparing to move out of my last place. I used it twice and the sponge part started to fall off of the metal that anchors it to the mop. It was separating at the sides. It was useless. I was very annoyed that it only lasted two uses and I figured that it must be defective. So, I took it back to Walmart and exchanged it for a new Vileda Bee mop.

I used the new Vileda Bee mop once and then when I got it out to use it the second time, I noticed that the sponge was separating off of the metal anchor again. It was almost impossible to use with the sponge head wobbling and not making proper contact with the floor. It was infuriating. After the second use, the sponge had almost completely separated off of the metal and it can no longer be used.

The sponge started separating off the metal head of my second Vileda mop after only one use, this is after two uses.

The sponge itself on the part that touches the floor is in great shape because I've only used it twice, but it's unusable due to the sponge separating off of the metal at the back.

Two uses and this mop is garbage. What a disappointment.

Now I have an infant and I can’t just go waltzing off to Walmart every second mopping to exchange my Vileda Bee mop for a new one. So, I’m stuck with an unusable mop and have to buy a new mop (definitely a different brand) off of Amazon or some place that can deliver to my house.

I wondered if this bad mop experience was just me, so I went onto the Walmart Canada website and looked at the reviews for this mop. The average review score has to be one of the lowest I’ve ever seen on Walmart, 1.8 stars out of 5. Wow that’s bad. I just can’t believe that Vileda would continue to produce these pieces of garbage. Clearly, it’s not just my two mops that were pure junk, as so many people are experiencing the same issue that I am with the sponge head separating from the metal and becoming unusable after one or two uses. According to some reviewers and some older people that I know, these used to be good and durable mops so I don’t know what exactly went wrong, but Vileda needs to get it together and stop producing mops that will end up in the landfill almost immediately. There is no way to recycle these junk mops, so they’re just a pile of garbage and a big waste.

Update March 21, 2018

I filled in a customer contact form on the Vileda website a few weeks ago. Eventually, a representative from Vileda emailed me and asked me to provide a receipt and pictures of the defective bee mop head. I told them that I would have to dig for the receipt and I was annoyed that I had already had to waste this much time (for a second time as my first bee mop failed as well). I sent them pictures. They claimed that my warranty had expired (how could they tell this without a receipt?) and that this was not a normal problem for bee mops (are they ignoring all the reviews out there online of their bee mop?!). Nevertheless, they said they would send me coupons that should be enough to purchase a refill head for the bee mop (they said on average they were $9.00 in Canada). They actually did send me the coupons ($5 and two $2) and I bought a refill for the bee mop (it was well within price range at Canadian Tire). I appreciate that Vileda was willing to let me try their product again and that they will at least stand behind their products to some degree. I have yet to test the new mop head, but I’m not optimistic that the third time will be the charm.